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Terms of order, delivery and return

Terms of order, delivery and return

ORDER

A customer's order is binding when it is received to All-Shop server. You can only change or cancel a binding subscription by All-Shop. All-Shop deliveries and payments comply with the delivery and payment terms and product price list in force at the time of ordering the All-Shop. The prices of All-Shop products are indicated on the website of the online store and confirmed in the order confirmation provided by the All-Shop. The price of the product is determined by the price in force at the time of ordering. The All-Shop has the right to change the prices of the products.

SHIPPING

The delivery time for products in stock is 3-7 business days. If the product is not available in stock at the time of ordering, we will ship the products as backorder.

The smallest orders are delivered by letter and larger packages can be picked up at the nearest office. Orders are delivered to the address which the customer has informed. The customer is responsible for the correctness of the delivery address.

PRODUCT RETURN

The customer has the right to exchange and return the product. All-Shop complies with the 14-day right of return and exchange for online purchases. The product must be returned within 14 days of the package being picked up. All-Shop does not accept return products that have been with the customer for more than 14 days. In such a case, the order is sent back with a postal information. The advance payment consists of return costs for us 8-11 € and re-delivery 8-11 €, total 16-22 €.

The product to be returned must be completely unused and all product labels must be in good condition. According to the product to be returned, a copy of the shipping list or a letter indicating the customer's name, address and order number, as well as the account number to which the money will be returned, must be attached. The product can be returned in the delivery package with the same adress tag as when delivered.

The return charge depends on how large the package is. The charge is from 8 € to 11 €. The return fee will be deducted when the money is refunded. Original shipping costs will not be returned. For orders placed on Visma Pay invoices, we add the same expenses (8-11 €) and send an updated invoice to the customer by email. There are no costs to the customer for changing the product.

The return address is:

Oy All-Plast Ab
Muovilaaksontie 6
82110 HEINÄVAARA

PAYMENT SERVISE PROVIDER

Visma Pay (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Paybyway Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Visma Pay: https://www.visma.fi/vismapay/

PAYMENT METHODS

With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Jousto, Enterpay Company Invoice, MobilePay, Masterpass, Pivo, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons having their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 eur/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 eur. Aurajoki Nordic Oy issues the credit. Read more from www.jousto.com.

CONNECT VISMA PAY

Visma Pay, Paybyway Oy (business-id FI24865594)
E-mail: [email protected]
Telephone: +358 9 315 42 037 (workdays 8-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland

ORDER CONFIRMATION

The order confirmation is sent to the email address provided by the subscriber.

INVALID DELIVERY

Oy All-Plast Ab is responsible for the statutory liability of the products. If the delivery is incorrect or the product is damaged, a notification must be made to our customer service without delay by email to [email protected]. Customer service is open Mon-Fri from 9 am to 3 pm. The description of the error must be attached as reported. The Customer must return incorrectly delivered or damaged in accordance with the product's normal return instructions without any delay. The defective product is reimbursed to the customer free of charge by delivering a defectless product. If this is not possible, the price paid for the product will be paid into the account provided by the customer once the defective product has been received as a refund.

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